With our vast experience in Oracle and IT related services, we have developed and now regularly use our own tool that enables us to provide IT services from a remote facility. Called TRACKER, this platform contains the sum of the knowledge we have gained over many years of supporting complex, database intensive, applications.
Combining TRACKER and our ability to check and proactively identify issues, we provide a powerful monitoring capability for any IT department.
TRACKER enables us to provide remote DBA service from a remote location. We provide services primarily for Oracle and UNIX platforms.
We proactively monitor potential issues and have developed a unique portal for our clients to have access to their own systems and data, thus minimizing downtime.
- Powered by Oracle
- Issues include: database tables close to max extents, data file size, CPU utilization
- 24/7 support
- Proactive maintenance
- Augment as well as serve as standalone DBA/UNIX staff
- Comprehensive service level agreement
- Systems audit/performance optimization
- Architecture and systems planning
Our proven and repeatable methods have been optimized for consistency, quality, and flexibility. |
remote services
