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An industry renaissance
The E&U business is rapidly increasing
IT spending because of:
- Economic pressures catalyzed by myriad
regulatory and competitive forces
- Awakening of a mature industry toward
operational efficiency and customer-oriented
services
- Renaissance of the customer’ in
an unprecedented inversion of priorities
- Competitive advantage now depends on
an IT strategy
An upward shift in IT spending will approach
a new high-water mark of up to 20% of annual
budgets, compared to an average of 3% in
the previous decade. This in turn will create
vital opportunities
centered on line-of-business capital IT
systems and consulting.
In addition, market
challenges including increasing fixed
capital cost of infrastructure and labor
costs, will force the E&U sector to
turn to IT as a strategic tool for change
and efficiency. Key market drivers
are forcing change within the sector as
utilities realize they must rely on enhanced
IT strategies to obtain competitive advantage.
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